kawantoto Platform Privacy Notice
This page describes what data we collect when you use kawantoto and how we keep that data protected. We at kawantoto take your privacy seriously. We do not sell your personal information to third parties, and we restrict access to your account details to our compliance and support teams only.
Our kawantoto platform collects information necessary for account verification, payment processing, and fraud prevention. When you register, deposit, withdraw, or engage with our slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (baccarat, Dragon Tiger, blackjack, roulette), sportsbook betting (Liga 1, Piala AFF, Champions League), and esports markets (Mobile Legends, Free Fire, PUBG Mobile), we record transaction data, device information, and gameplay activity.
Our servers may sit outside your jurisdiction; however, all data is encrypted in transit and at rest using industry-standard protocols. We comply with Indonesia-region data protection standards and cooperate with local regulatory authorities when required. Our privacy practices apply equally to all players regardless of location.
What data we collect on kawantoto
We collect personal information during account registration: legal name, date of birth, email address, and residential address. We also require government-issued identification (national ID, passport, or driver's license) and proof of address (utility bill, bank statement, or government document) for identity verification (KYC). This data is stored securely in encrypted form on our servers.
We collect payment information when you deposit or withdraw via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We do not store full payment card numbers or sensitive banking credentials on our systems; instead, our payment processors handle this information directly. We retain transaction records (amount, date, payment method, status) for up to seven years for compliance and audit purposes.
We record gameplay activity: games played, bet amounts, timestamps, and outcomes. This data helps us detect fraud, monitor Game Rules patterns, and resolve disputes. We also collect device information (IP address, browser type, operating system, device identifier) to verify account access and prevent unauthorized use.
- Account data
- Name, email, address, ID number, proof of address. Stored encrypted; accessible only to compliance and support teams.
- Payment records
- Transaction amounts, dates, payment methods, status. Retained for seven years. Sensitive banking details stored by our payment processors, not on our systems.
- Gameplay logs
- Games played, bet amounts, outcomes, timestamps. Used for fraud detection, dispute resolution, and account audits.
- Device data
- IP address, browser type, operating system, device identifier. Collected to verify account access and prevent unauthorized use.
How we use your data on kawantoto
We use your personal information for essential account functions: registering your account, processing deposits and withdrawals, settling gaming outcomes, and communicating with you regarding your account status. We also use your data to comply with legal requirements—jurisdiction verification, anti-fraud checks, and financial record-keeping. Our kawantoto compliance team uses your information to detect suspicious activity and prevent abuse of our platform.
We analyze gameplay logs in aggregate (not individually linked to your name) to understand game performance, identify technical issues, and improve our platform's reliability. We use device information to verify that your account is not accessed from prohibited jurisdictions and to flag unusual login patterns that might indicate account compromise.
We do not use your data for marketing, advertising profiling, or selling to data brokers. We do not track your browsing behavior outside the kawantoto platform. We do not share your information with third parties except when required by law or court order, in which case we comply with legal process and document the disclosure in our records.
Third-party processors and data sharing
Our kawantoto platform relies on third-party service providers to operate. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment information directly; we do not pass full card numbers or banking credentials to our servers. Our identity-verification vendor uses your ID photo and address document to confirm your identity; we do not store the original documents, only the verification result (approved, rejected, or pending).
Our hosting provider operates servers where account data, transaction records, and gameplay logs are stored. We use encryption and access controls to protect this data from unauthorized access. Our analytics partner processes aggregated, anonymized gameplay data to help us understand platform performance and detect technical issues—no individual player information is shared with this partner.
We do not permit our service providers to use your data for their own purposes. All contracts include strict data-protection clauses requiring them to handle your information securely and only as needed to provide the services we've contracted them for.
Your rights on kawantoto
You have the right to access your personal information held on our kawantoto platform. You can request a copy of your account data, transaction history, and gameplay logs by contacting our support team via email or in-app chat. We will provide this information within ten business days in a readable format.
You have the right to correct inaccurate information. If your name, address, or email is incorrect in our records, you can update it through your account settings or request our support team to make the correction. Changes to identity information (name, date of birth, ID number) require re-verification and may take up to five business days to process.
You have the right to request deletion of your account and associated data. If you submit a deletion request, we will close your account and remove your personal information from our active systems within 30 days. We retain transaction records and gameplay logs for seven years as required by law and for fraud-prevention purposes, but these are stored separately from your account profile and are not used for any purpose other than legal compliance and dispute resolution.
At kawantoto, we collect data only as necessary for account management, payment processing, and fraud prevention—never for marketing or resale.
Cookies and tracking on kawantoto
Our kawantoto platform uses cookies to maintain your login session and remember your preferences (language, game filters). These cookies are essential to platform function and do not track behavior across third-party websites. Session cookies expire when you close your browser; persistent cookies (if set) expire after 12 months of inactivity.
We do not use third-party tracking pixels, social-media pixels, or analytics cookies that identify you personally. We use first-party analytics (data we collect directly from your interactions on kawantoto) to understand page performance and identify technical errors, but this data is aggregated and not linked to individual player identities.
You can disable cookies in your browser settings, but this may prevent you from logging into your kawantoto account or using certain platform features. We recommend allowing essential cookies to ensure proper account function.
Data retention and security
We retain your account profile (name, email, address, verification status) for as long as your account is active. If you close your account, we retain transaction records and gameplay logs for seven years as required by Indonesia-region financial regulations. This retention allows us to investigate disputes, respond to legal inquiries, and maintain audit trails.
We protect all data in transit using TLS encryption (HTTPS). Data at rest on our servers is encrypted using industry-standard AES-256 encryption. Our servers are hosted in secure data centres with physical access controls, redundant power supplies, and automated backups. We conduct regular security audits and penetration tests to identify and address vulnerabilities.
We limit access to your personal information to our compliance, support, and fraud-prevention teams. These employees are trained in data-protection practices and are required to sign confidentiality agreements. Employees access your data only when necessary to resolve your support request, investigate a dispute, or conduct routine compliance checks.
Jurisdiction and contact information
Our kawantoto privacy practices are governed by the laws of the jurisdictions where we operate. We comply with Indonesia-region data protection standards and cooperate with local regulatory authorities. Our servers may be located outside your jurisdiction, but all data is protected by encryption and access controls regardless of physical location.
If you have questions about how we use your data or wish to exercise your rights (access, correction, deletion), you can contact our support team via email or in-app chat during business hours: 08:00–22:00 Jakarta time, Monday to Friday. We will respond to privacy requests within ten business days. For formal data-protection complaints, you may escalate to our compliance officer, who will conduct a secondary review within an additional ten business days.